Run property operations from one place.
One property
The list hides the pattern.
Kestrel Row — 48 units over 6 storeys. Of this morning’s 11 exceptions, 3 are concentrated here: one in Unit 402, two on the same boiler.
- Property
- Kestrel Row
- Units
- 48
- Storeys
- 6
- Extracted
- Floor 4
- Exceptions
- 3 of 11
- Unit 402Repairs stage · 6 days past target
- Boiler — building B5 days overdue
- Boiler — building B4 reactive repairs in the last 90 days
The operation
Something surfaces. Someone owns it. Someone checks it. Then it stops happening.
Nothing waits for you to go looking for it.
Overdue work, blocked turns, missed service levels, quotes above threshold, findings nobody raised. MNGR watches for seventeen kinds of trouble across every property and puts them in one ranked queue — no report to run, nobody to chase.
No resident reports a service that didn’t happen
A problem with nobody's name on it isn't being handled.
Each one becomes coordinated work with an owner, a priority, a schedule and a vendor if it needs one — in-house technicians and contractors in the same queue, on the same record, with the same history.
An alarm becomes a job with a clock on it
Closed isn't the same as fixed.
Complete is the technician's claim. Verified is somebody else's — a resident confirming, a staff review, a follow-up inspection. And a callback three days later attaches to the job it came from instead of starting a fresh ticket with no memory.
Complete is a claim · verified is an outcome
The fourth failure on the same boiler is one problem, not four tickets.
MNGR correlates repeat failures, neglected maintenance and unreliable vendors into a single situation with the evidence attached and the reason stated. Deterministic, not a guess — which is why it reads as a finding rather than a suggestion.
Deterministic · the rule that fired is printed on it
Then the work that prevents it goes on a schedule.
Preventive plans, inspections and turns run on a recurrence with a next-due date and a compliance record. The difference between maintenance and an emergency is almost always a date somebody set in advance.
The fifth failure is the one that gets prevented
No resident reports a service that didn’t happen
Spend
Money doesn’t leave without a decision.
Thresholds per property, quotes compared against them, approvals that age into the exception queue when nobody decides — and every approved amount recorded as a cost line against the work it paid for.
Try it
What needs your attention?
Five real exception types from a portfolio this size. Open one to see why it surfaced and what the move is, then make it.
Over time
Every repair is also evidence.
Every reactive repair is dated, so the gap between them is measurable. When those gaps start closing on one asset, MNGR says so — on the asset itself, next to the repairs it read. A finding with its dates attached, never a health score.
Five repairs. One direction.
At scale
Another property is not another place to look.
- Bellweather Court4 issues
- Kestrel Row3 issues
- Marlow Place2 issues
- Alder Yard2 issues
34 jobs are open across the portfolio. 4 properties need a person today. One view tells you which.
The pilot
We’re building MNGR with a small group of operators.
If you manage multifamily properties and want a better way to run maintenance, turns, inspections and vendors, we’d like to work with you.